You'll use your healthcare administration experience to coordinate specialty care referrals that help military beneficiaries access timely medical services. Working alongside healthcare providers and administrative teams, you'll coordinate referral workflows, communicate with patients and specialty clinics, and help ensure referrals move efficiently from initiation through completion while supporting continuity of care.Schedule: Full-Time | Monday-Friday | 7:30 AM-4:30 PM | Federal Holidays & Installation Down Days OffKey ResponsibilitiesManage specialty care referral workflows from initiation through completion while ensuring referrals are processed accurately, documented appropriately, and completed within established timelines.Review referrals for administrative accuracy, verify patient eligibility, obtain required documentation, and coordinate specialty care appointments in accordance with established referral management processes.Communicate with patients, providers, specialty clinics, and healthcare teams regarding referral status, appointment scheduling, required documentation, and pre-appointment instructions.Track referral activity, maintain accurate referral records, obtain and process Clear Legible Reports (CLRs), and ensure referral documentation is completed accurately and within established referral management requirements.Utilize military healthcare information systems including CHCS, AHLTA, Referral Management Suite (RMS), HAIMS, and other authorized applications to manage referrals, update patient information, and maintain accurate records.Support referral reporting, workflow monitoring, customer service activities, and continuous coordination that helps improve patient access to specialty care.
